Our returns’ policy lasts 14 days. If 14 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you
received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
a) Any item not in its original condition, is damaged or missing parts for reasons
not due to our error
b) Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify you of the
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund
is officially posted.
Next contact your bank. There is often some processing time before a refund is
If you’ve done all of this and you still have not received your refund yet, please
contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange
it for the same item, send us an email at firstname.lastname@example.org.